Shipping Policy

Shipping Policy

Effective Date: January 7, 2025

At ZapKart, we aim to deliver your orders promptly and efficiently. Please read our shipping policy to understand how we manage the shipping and delivery of your purchases.

Shipping Locations

We currently deliver to all serviceable locations across India. If your delivery address is not covered, our team will inform you during the order process.

Shipping Charges

  1. Shipping charges, if applicable, will be displayed at the checkout before you place your order.
  2. Free shipping may be available for specific products or during promotional offers.

Order Processing Time

  1. Orders are typically processed within 1-2 business days after confirmation.
  2. You will receive a notification via email or WhatsApp once your order has been shipped.

Delivery Timeframe

  1. Delivery times vary based on your location and shipping method. Standard delivery typically takes 3-7 business days after dispatch.
  2. Delays may occur due to unforeseen circumstances, including weather, courier issues, or regional restrictions.

Order Tracking

Once your order is shipped, you will receive a tracking ID and a link to track your order online.

Failed Delivery

  1. If delivery fails due to incorrect address or unavailability of the recipient, our courier partner will attempt re-delivery as per their policy.
  2. If the package is returned to us due to failed delivery attempts, we will contact you to arrange for re-shipment, which may incur additional charges.

Damaged or Missing Items

  1. Please check the package upon delivery.
  2. If you find any items missing or damaged, notify us immediately on our WhatsApp helpline at +91 8949151567 with an unboxing video as evidence.

Changes to Shipping Address

  1. If you need to change your shipping address after placing an order, please contact us at +91 8949151567 or email support@branddesi.in within 24 hours of placing the order.
  2. Address changes may delay the shipping process.

Contact Information

For questions about shipping, feel free to reach out to us:

  • WhatsApp Helpline: +91 8949151567
  • Email: support@branddesi.in
  • Address: Plot No. 93, Surya Nagar, Nadi Ka Phatak, Jhotwara, Jaipur – 302012

Thank you for choosing Brand Desi We are committed to providing a seamless shopping and delivery experience.